FAQ

About the sample


Q. Is it free sample?

A. We can provide free samples within 5 pieces, if you could burden the freight. The express cost would return at the first order..


Q. What samples can be provided?

A. Because it is a customized product, we can only provide samples which in the warehouse. If there are requirements for sample parameters, please contact customer service.

About general orders


Q. What is your MOQ?

A. Say OEM, MOQ two sizes per 20GP, Say OBM, no MOQ if you have proper shipping method.


Q. I want to customize the new packaging, what should I prepare and offer you?

A. We welcome customers who customize packaging. If you have a packaging design, we make a bag based on your design. If not, we can design it for free.


Q. What is the MOQ of the package?

A. Normally, the MOQ of the package is 10,000 pieces/size. But if your packaging is less colored (if your packaging is a simple print design), MOQ can be as low as 1,000. For more details, please contact customer service


Q. I am new to the industry. Do you have any support?

A. We can recommend proper products which may suitable for your target market for your choice and reduce MOQ.


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